Help Centre
Getting started, frequently asked questions, known limitations, and how to get help.
Getting Started
reachsite is an uptime checker for freelancers and small businesses. Add a URL, and reachsite checks it every 15 minutes. Open the dashboard when you wake up — it shows you exactly what happened overnight.
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Open the Dashboard
Go to the Dashboard page. There is no account to create, no email to enter, and no configuration to set up.
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Add a URL
Enter a label (e.g. "My Portfolio") and the full URL (e.g.
https://example.com) in the form at the top, then click Add URL. -
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Wait for the first check
After you add a URL, reachsite schedules its first check. Results appear on the card once the check completes. The check interval is 15 minutes.
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Read your dashboard
Each URL shows: current status (up / down), 7-day uptime percentage, average response time, total checks, and last-checked timestamp. Click the failure count to expand the failure log.
Frequently Asked Questions
Not yet. reachsite is currently in development. The dashboard on this site shows a preview of the planned interface with sample data. The monitoring backend — the system that actually checks your URLs — is not yet operational.
When the monitoring backend is ready, this page and the dev banner at the top of every page will be updated. You can follow progress in the project repository.
The Free plan supports up to 5 URLs. You can add and remove URLs at any time from the dashboard. There is no limit on how often you change your list.
A Plus plan with up to 25 URLs is planned for a future release. See the Pricing page for details.
No. The Free plan requires no account, no email address, and no credit card. URLs are added directly in the dashboard. If a Plus plan is launched in the future, payment will be handled by a third-party processor — reachsite never stores your payment details.
Checks run every 15 minutes from the edge. Each check records the HTTP status code, response time, and any failure reason.
Check history is kept for 7 days on the Free plan. After that, old check data is automatically removed. The dashboard shows your uptime percentage and response-time chart for that 7-day window.
No. reachsite does not send email, SMS, push notifications, or any other form of alert. The product works by showing you what happened when you open the dashboard — it answers the question "was my site down last night?" rather than waking you up when it happens.
Alerting is something that could be added in a future version, but it is not part of the current plan and is never promised.
Yes — reachsite runs server-side, not in your browser. The dashboard is a web page, so you can open it on any device with a browser. The check history is the same on every device because it is stored on the server, not in local storage.
The dashboard is responsive and works on phone screens, though the layout is optimised for desktop viewing.
The dashboard shows a counter of your used URLs (e.g. "3 / 5 used"). Once you hit 5 URLs, the "Add URL" button is disabled and you will be prompted to remove a URL before adding a new one. There is no hard lockout — you simply cannot add more until you remove one.
If a Plus plan becomes available in the future, upgrading will raise your limit to 25 URLs.
Each URL card on the dashboard has a Remove button. Click it, confirm, and the URL is immediately removed from your monitor list. The check history for that URL is also deleted.
There is no penalty for adding and removing URLs — you can change your list as often as you like.
Known Limitations
reachsite is a product in development. The following limitations reflect the current state of the project and are not necessarily planned for change in the near term:
- Monitoring backend The actual URL-checking system that runs every 15 minutes is not yet operational. The dashboard and all pages show preview/planned behaviour. — in development
- Alerts and notifications reachsite does not send email, SMS, push, or any other kind of alert. The product shows you the check history when you visit the dashboard. There is no notification system and none is currently planned. — not planned
- No account system There is no user account, login, or authentication. URLs are stored in-browser on the preview dashboard. When the server-side backend goes live, a different storage mechanism will be used. — in design
- Privacy Policy reachsite does not yet have a Privacy Policy. This will be added before the service is available to real users. — not yet written
- Paid plans The Plus plan (25 URLs, 30-day history) is described on the Pricing page but is not yet available for purchase. There is no payment processor connected. — planned, not available
- No browser extension or API reachsite is a web application only. There is no browser extension, mobile app, or public API. — not planned
- Check interval is fixed The check interval is 15 minutes and cannot be changed. Custom intervals are not available on any plan. — fixed
- No custom response-time thresholds or alerts The dashboard shows raw response times but does not have configurable thresholds, trend analysis, or anomaly detection. — not planned
How to Contact Us
reachsite is a small project. The best way to get help depends on what you need.
reachsite does not have a dedicated support team, phone line, or live chat. Responses to issues or inquiries are provided on a best-effort basis as a free service.