Terms of Service
Last updated: July 30, 2026
1. Service Description
reachsite is an uptime monitoring service that checks URLs on a schedule and displays the results in a dashboard. The service is currently in development and is not yet operational.
The Free plan allows monitoring of up to five URLs with a 15-minute check interval and seven-day check history. The Free plan has no time limit, no trial period, and no credit card requirement.
reachsite is provided on an "as is" and "as available" basis. We make no guarantees about uptime of the monitoring service itself, data accuracy, or data retention beyond what is stated on the pricing page.
2. Accounts
reachsite does not require an account. URLs are added directly in the dashboard. No personal information is needed to use the Free plan.
You are responsible for ensuring that the URLs you add are yours or that you have permission to monitor them. You may not use reachsite to monitor URLs you do not own or operate.
3. Acceptable Use
You agree not to:
- Use reachsite to monitor URLs that you do not have permission to monitor.
- Attempt to circumvent any limits or restrictions of the Free plan.
- Use the service in any way that violates applicable law.
- Interfere with or disrupt the operation of the service.
4. Billing and Payments
Paid plans are not yet available for purchase. reachsite does not currently have a payment processor connected. The Plus plan described below is a planned future offering. No billing relationship exists until a customer explicitly subscribes to a paid plan through a live checkout process.
4.1 Free Plan
The Free plan is and will remain free of charge. There is no trial period, no credit card requirement, and no automatic upgrade to a paid plan. reachsite will not ask for payment information to use the Free plan.
4.2 Plus Plan Planned
When launched, the Plus plan will be a monthly subscription. The following terms describe the planned billing arrangement:
- Price: $9 per month (USD), billed monthly.
- What you get: Up to 25 monitored URLs, 30-day check history, and priority support, plus all Free plan features.
- Billing period: Monthly, starting on the date of subscription. Each billing period renews automatically unless cancelled.
- Payment method: Credit or debit card, processed through a third-party payment processor (Stripe or similar).
- Failed payments: If a payment fails (e.g., card declined or expired), reachsite will retry the charge up to three times over the following seven days. If all retries fail, the subscription will be downgraded to the Free plan at the end of the current billing period. You will not lose access to your dashboard or data if a payment fails, but Plus features will be suspended until the payment succeeds.
- Refund policy: If you are unsatisfied with the Plus plan, you may request a full refund within 14 days of your initial payment. Refunds for subsequent payments are issued at our discretion on a case-by-case basis. To request a refund, contact us through the contact information provided on the site.
- Cancellation: You may cancel your Plus subscription at any time from the dashboard. After cancellation, Plus features will remain active until the end of the current billing period, after which your account will revert to the Free plan limits.
5. Data and Privacy
reachsite stores check results (timestamps, HTTP status codes, response times, and failure reasons) for the duration of the check history period stated on the pricing page. After that period, old check data is automatically deleted.
reachsite does not sell, share, or transmit your monitoring data to third parties. Check results are used only to display your dashboard and are not used for any other purpose.
No personal information is collected, stored, or processed for the Free plan. For the Plus plan, payment information is handled entirely by the third-party payment processor and is never stored by reachsite.
6. Limitation of Liability
reachsite is provided free of charge for the Free plan. To the maximum extent permitted by law, reachsite shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes, but is not limited to, loss of data, loss of revenue, or business interruption.
For paid subscribers, reachsite's total liability shall not exceed the amount paid by you in the twelve months preceding the claim.
7. Changes to These Terms
reachsite may update these terms from time to time. Changes will be posted on this page. Continued use of the service after changes take effect constitutes acceptance of the updated terms. For paid subscribers, material changes will be communicated via email at least 30 days before taking effect.
8. Contact
These terms are governed by the laws of the jurisdiction in which the service operator is domiciled. If you have questions about these terms, please open an issue at the reachsite project repository.